Customer Feedback
What Golfers Notice on the Work Order
Feedback across every job type, from a single wedge to a full bag rebuild.
I'd never seen a shop write down the raw length before cutting anything. Simple idea, and it's the reason my driver came out exactly the length we talked about.
Eight iron blanks out of the same box, and they weighed every single one before picking which four went in my short irons. That's not something I expected from a shop this size.
The work order they handed me had the tip trim written to the eighth of an inch. Took it to another fitter for a second opinion and he said it was the clearest sheet he'd seen all year.
I brought in a putter I'd owned for a decade assuming nothing could be done. Turned out the lie was two degrees off from new. Rolling it straight again cost less than I expected.
They pulled three hybrid blanks off the rack and let me feel the weight difference in my hand before cutting anything. Nobody had ever shown me that part of the decision before.
Full bag job took two visits, exactly like they said it would. Every club came back with its own line on one work order, so I could see the whole set side by side.